Rogers Careers | Customer Service Representative Job

Rogers Communications is one of Canada’s biggest names in telecommunications, media, and technology. Its networks touch almost every part of daily digital life—wireless, broadband, cable, entertainment—and the company continues to grow. In 2025, Rogers Careers are opening up across many domains: tech & network infrastructure, customer experience & retail, corporate & business functions, media & content, and more.

You’ll find Rogers jobs in major Canadian cities like Toronto, Vancouver, Calgary, Ottawa, Montreal, and many other locations, including hybrid or remote roles. Whether you’re looking for entry-level positions, specialized technical roles, leadership roles, or student/new-graduate programs, Rogers Centre job opportunities varied paths and growth potential.

Rogers Careers | Technician jobs & Work From Home

Rogers Overview

• History & Business Focus
  Rogers Communications has long been a leader in wireless services, cable television, media (TV, radio, streaming), and internet services. Over time, it has heavily invested in technologies like 5G, fibre optics, and content delivery to stay competitive.
• Core Values & Reputation
  Rogers places high value on innovation, customer satisfaction, integrity, diversity & inclusion, and community engagement. It is often recognized for its commitment to providing Canadians with modern infrastructure and content, as well as for being an employer that emphasizes employee growth.
• Innovation, Learning & Training
  The company offers structured programs to support learning—certifications, training, mentorship, new-grad or co-op programs, internal mobility, and leadership development. Rogers fosters a culture of continuous improvement and upskilling, particularly in tech, network operations, and media.

Why Work at Rogers

• Working at Rogers means being part of building Canada’s connectivity—helping people stay in touch, stream, work, and live better. Roles are often tied to impactful, visible work.
• Professional development at Rogers is strong: programs for new graduates, skill-building in technical or customer-facing roles, leadership tracks, and tools to help employees grow within the organization.
• Employee experience at Rogers generally includes collaborative culture, diversity & inclusion, flexibility (especially for remote or field-based roles), and recognition programs. There is emphasis on work-life balance, wellness, and giving employees space to contribute.

Benefits & Good Pay

Here are key Rogers employee benefits and working perks at Rogers:

• Competitive salaries with opportunities for bonuses/incentive pay.
• Comprehensive health, dental, and vision plans.
• Pension / retirement savings plans, and contributions like RRSP / company matching.
• Discounts on Rogers services and products, special offers (e.g. tickets, accessories).
• Generous parental leave and family-assistance programs.
• Flexible work arrangements: hybrid roles or remote options where feasible.
• Wellness support including mental health resources, employee assistance programs.
• Paid time off: vacations, leave for volunteering, personal days.
• Employee learning & development, mentorship, internal mobility.
• Inclusive culture, focus on diversity, equity, and belonging (DEI programs, resource groups).

Education & Experience

Here are the typical Rogers hiring requirements, skills for Rogers jobs, and job qualifications at Rogers by role type:

1. Educational Background
   • For technical/network/engineering roles: a degree or diploma in engineering, computer science, telecommunications, or related fields.
   • For corporate roles: degrees in business, finance, HR, or similar.
   • For retail or customer service roles: often high school diploma or equivalent; post-secondary is a plus.
2. Experience Level
   • Entry: prior experience helpful in customer service, tech help, retail, but many roles are open to new grads or co-op/interns.
   • Intermediate/Senior: several years of relevant experience, leadership or supervisory experience if in management.
3. Technical / Role-Specific Skills
   • For network/technical roles: knowledge of network architecture, wireless/fibre systems, diagnostics.
   • For technology roles: coding, cloud services, data analytics, cybersecurity depending on role.
   • For customer/retail roles: problem solving, communication, sales skills.
4. Language & Other Requirements
   • Bilingualism (English, French) is an asset or requirement in some regions.
   • For field/technician roles: ability to travel, work outdoors, valid driver’s license when required.
   • Physical or technical certifications may be needed, depending on the role.
5. Soft Skills & Attributes
   • Strong communication and interpersonal skills.
   • Adaptability, customer-centric mindset.
   • Teamwork and collaboration.
   • Initiative, problem-solving, attention to detail.

How to Apply for Rogers Careers?

To apply for Rogers jobs / submit application at Rogers, follow these steps:

1. Browse available openings
   Search Rogers’ official careers portal. Use filters by role type (tech, customer service, corporate etc.), location, entry level vs experienced.
2. Select the role that matches your skills & interest
   Read the job description carefully: see required qualifications, experience, and whether remote/hybrid/on-site.
3. Prepare application materials
   Update your resume highlighting relevant skills, experience, and education. If required, prepare cover letters or supporting documents (certificates, transcripts).
4. Submit the application
   Apply through the careers site. Upload documents, answer any screening questions, ensure all fields are completed properly.
5. Interview & Assessment
   If shortlisted, you may go through screening calls, technical or skill assessments, interviews (virtual or in person), or behavioral interviews.
6. Offer & Onboarding
   If selected, you receive an offer with details on pay, benefits, role expectations. Onboarding may include orientation, training, and integration into your team.

List of Available Jobs

Here are sample job vacancies at Rogers as of 2025, with key requirements and locations:

FAQs

Q: What kinds of roles can I find at Rogers?
A: Roles span across technology, field / network operations, customer service, retail, corporate functions (finance, HR, legal, marketing), media and content, and student/new graduate programs.

Q: Does Rogers offer remote or hybrid work?
A: Yes. Several roles, especially in customer support or corporate functions, allow for hybrid or remote work, depending on the nature of the job.

Q: What benefits are included with working at Rogers?
A: Health & dental plans, retirement savings / pension, generous parental leave, employee discounts, wellness resources, flexible work where possible, and professional development opportunities.

Q: Is there a program for new graduates or interns?
A: Yes, Rogers often offers new graduate or co-op/internship programs, designed for students or fresh grads to gain experience and transition into full-time roles.

Q: What is the hiring timeline like?
A: It depends on the role—some positions with many applicants (customer service, retail) may respond more quickly; technical and senior roles tend to have longer assessment and interview periods.

Careers Summary

Rogers Careers in 2025 offer strong opportunities for those interested in telecommunications, media, technology, and customer-facing roles. With a wide variety of job types, competitive benefits, learning & growth programs, and the possibility of hybrid/remote work, working at Rogers can be a rewarding path. If you find a role that aligns with your background, putting effort into a strong application and tailoring it to the required skills can increase your chances significantly.

Apply Here